YOUR TICKETS ARE READY!
You can access your tickets through the AXS Mobile App or the official Country Thunder Alberta App, available for Apple and Android devices.
Click here to watch a video for an overview of the AXS Mobile app.
You must download the AXS Mobile app and sign-in to your AXS.com account, using the same email address you used to place your order. All fans should download the app and view their tickets prior to arriving at the festival.
Step 1: Download the AXS Mobile app from the Apple App Store or Google Play Store.
Step 2: Sign-in with the same email address used to purchase the tickets.
Step 3: Tap the ticket icon at the bottom.
Step 4: Tap “Country Thunder Alberta 2024."
2024 TICKET TRANSFER OPTIONS
Please review the options below in regards to ticket transfer options. Any questions? You can reach our Customer Service team at 866.388.0007 or by email at info@countrythunder.com.
There are two buttons available on your tickets, Transfer and Sell.
Transfer: All barcodes are stored in the AXS app. In order to present your tickets at the Front Gate, you will need to download and login to the AXS app. The barcode will automatically refresh every sixty seconds, so you must use the ‘Transfer’ button to send tickets to friends or family for entry. *Please note, a screenshot of the barcode will scan as invalid.
*Please note, using the ‘Transfer’ option does not rescind your ability to renew this experience for Country Thunder Alberta 2025. The option to renew is still available, even if your item is transferred to another fan. Renewals will begin on Friday, August 16th.
Sell: We understand plans change! Per our Ticket Terms & Conditions, all sales are final. You’re welcome to use the ‘Transfer’ feature above to send your tickets to friends or family to attend in your place, or you can list your item for Sale. You set the amount, and the item is sold to another fan.
*Please note, using the ‘Sell’ option does not rescind your ability to renew this experience for Country Thunder Alberta 2025. The option to renew is still available, even if your item is sold to another fan. Renewals will begin on Friday, August 16th. .
TRANSFERRING THE RIGHT TO RENEW - AXS
Some experiences include the right to renew the experience for the following year, before another fan has the opportunity to purchase the item. The following experiences include the right to renew: ​
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Reserved Seating
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Platinum Seating
Renewals will begin on Friday, August 16th, 2024. The ‘right’ to renew an experience is not able to be transferred to another fan. Absolutely no exceptions. If a fan does not renew an experience, it will be available during our Public Sale, scheduled for Friday, August 30th.